Current Opportunities

True Colors United is currently hiring the following positions:


Chief Operating Officer (COO)

Position Overview

True Colors United is seeking an empathetic and strategic Chief Operating Officer (COO) to help lead the organization into their second decade of expansion. 

In the United States, 4.2 million youth experience homelessness each year, with lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQ) youth 120% more likely to experience homelessness than their non-LGBTQ peers. True Colors United is committed to changing that. 

The COO will lead all internal operations and is responsible for growing and nurturing a human-centered, equitable, and inclusive culture among a group of diverse, talented individuals. The COO will develop and implement effective and efficient systems to increase the productivity of the organization while fueling the creative and collaborative spark that drives True Colors United.

The ideal candidate will be an exceptional communicator with leadership experience managing the systems and processes of organizations, a passion for mentoring staff and deep commitment to True Colors United’s mission.

The COO will have a strong learning orientation, including the ability to learn from mistakes, the desire to continuously improve and grow and the capacity to foster this with staff across the organization.

This is a fantastic opportunity for a leader with strong operational and people management skills and a proven track record of flexibility and problem-solving to join a high-growth, high-impact, well-respected, mission-driven organization.

Organization Overview 

Cofounded by Cyndi Lauper, True Colors United implements innovative solutions to youth homelessness that focus on the unique experiences of lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQ) young people. Through a broad continuum of training & education, youth collaboration, and advocacy programs, True Colors United is creating a world where all young people can be their true selves. 

Communities and youth homelessness service providers want to be safe and welcoming for LGBTQ youth, but often don’t have the knowledge or resources to do so – creating barriers for these youth to get the support they need. True Colors United fills that space by offering free training and resources on how to meet the needs of LGBTQ youth experiencing homelessness. In addition, it advocates in government and media to help ensure critical funding and services for all youth and creates opportunities for youth who have experienced homelessness to be key leaders in the effort to end the problem.

True Colors United has offices in New York, New York and Washington, DC.

Key Responsibilities
  • Work in partnership with the Executive Director & CEO to implement True Colors United’s strategic vision and the processes and systems to achieve it
  • Lead and manage the organization's human resources, finance, technology, and legal functions
  • Coordinate the organization’s annual strategic planning and budgeting process
  • Manage and oversee the organization’s project management system
  • Provide strong day-to-day internal leadership, support an open-door policy and environment and actively build a culture that values vulnerability, courage, creativity, and equity
  • Oversee operations of New York City headquarters and Washington, D.C. satellite office and ensure a strong and connected team
  • Upgrade human resources operations including training, development, compensation and benefits, employee relations, performance evaluation, and recruiting
  • Improve upon the existing accounting system to enable strategic budgeting and ensure quick access to financial information; lead the annual audit process for the organization.
  • Analyze the current technology infrastructure and scope out the next level of information technology and financial systems to support growth 
  • Collaborate with attorneys to ensure that True Colors United meets all of its legal obligations and manages risk responsibly
  • Oversee the operational aspects of fundraising, including financial reporting for grant proposals and systems for reporting, measuring, and supporting revenue generation
  • Liaison with the national Board of Directors and serve on the finance/audit/investment committee
Key Qualifications

Candidates could come from a range of backgrounds, but experience in a leadership role in a values-driven organization and a thorough understanding of human resources, finance and technology infrastructure are a must. A demonstrated commitment to True Colors United core values of equity, empathy, collaboration, creativity and community is also essential. 

In addition, some or all of these qualifications would be great to see in the ideal candidate’s background: 

  • 7 to 10 years of people, culture, and operations leadership experience, with experience driving equitable practices across an organization
  • High level of business acumen including successful financial management; the ability to balance the delivery of programs against the realities of a budget
  • High emotional intelligence and experience being emotionally supportive to staff during stressful or difficult periods
  • Ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan
  • Superb interpersonal skills, with a history of forging strong relationships with multiple stakeholders 
  • Exceptional capacity for managing, supporting, and leading people
  • Experience in scaling up organizations and working in a fast-paced environment
  • Demonstrated ability to create and foster an equitable, inclusive culture and work environment
  • Broad experience with a range of business functions and systems, including strategic development and planning, budgeting, business analysis, information systems, and marketing
  • Familiarity with Salesforce and Google Suite
  • Solid educational background (undergraduate degree; MBA or similar advanced degree highly desired) or equivalent work experience (10 years or more)
Location 

This position will be based out of True Colors United’s New York City office.

To Apply

To apply, submit a cover letter and resume online at https://grossmanheinz.com/jobs/. The cover letter should be concise, compelling, and include why you would like to work for True Colors United and your salary requirements. Only applications submitted through this website will be considered. Applications will be considered on a rolling basis. 

True Colors United is an Equal Opportunity Employer. They strongly encourage people of color, people of diverse gender and sexual identities, women, and people with lived experiences of homelessness to apply.


Program Officer, Creative Design & Production

Job Description

True Colors United is seeking a Program Officer who is eager to join a collaborative team at a fast-growing organization committed to social justice and equity. This is an exciting opportunity to gain extensive program experience within a non-profit organization and make a real difference in the lives of lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQ) youth experiencing homelessness across the country.

True Colors United develops and implements solutions at the community level to prevent youth homelessness, while ensuring that any homelessness experienced is rare, brief, and one-time. Through our Training & Education program area, we collaborate with communities and service providers to ensure LGBTQ youth experiencing homelessness have access to the inclusive and affirming services they need. The Program Officer will work with the Training & Education Program Director to develop, produce, and design tools and resources (toolkits and courses) for service providers across the country that support LGBTQ young people in their programs.

The Program Officer will be responsible for overall management and marketing of the True Colors Learning Community, an online portal for organizations and communities to access resources and track their inclusion efforts. This will include managing technology (Salesforce, LearnDash, Survey Monkey, Gravity Forms) integrations/configurations and working with communications staff to create a marketing strategy and materials for programs specific projects.

Collaborating closely with other program staff, the Program Officer will also project manage the production of videos and resources (i.e. toolkits and online training videos) available in the True Colors Learning Community. Finally, the Program Officer will support other program staff in delivering remote technical assistance, such as webinar configuration and support.

The position calls for an innovative, driven, fun personality that is passionate about creating meaningful change. The applicant should have a strong interest in creative video production and editing and graphic design of program materials. This position requires a technology systems thinker who is passionate about growing and developing our Learning Community.

 Responsibilities
  • Manage and oversee the True Colors Learning Community, including lead the creation, development, and production of curriculum (toolkits and courses) to grow and expand the resources available in the Learning Community.
  • Develop and implement a programs specific marketing strategy that aligns with the organization's voice and communications strategy
  • Maintain and update existing True Colors Learning Community resources.
  • Configure online systems (Salesforce, LearnDash, Survey Monkey, etc.) to support remote technical assistance projects.
  • Track and analyze Learning Community activities and outcomes to generate reports that will  inform overall organizational strategy.
  • Manage all program specific design and communication projects in line with the organization's overall communications strategy.
  • Support senior staff with on-the-ground technical assistance work as needed.
  • Work with senior staff to prepare presentations and other educational materials.
  • Attend conferences and onsite convenings as necessary.
Qualifications
  • Master’s degree preferred but not required.
  • Demonstrated commitment to LGBTQ youth, racial equity, civil rights, and ending youth homelessness.
  • Demonstrated experience successfully leading and managing projects.
  • Experience working with or knowledge of Adobe Creative Cloud (InDesign, Photoshop, and Illustrator).
  • Experience with video production and editing software such as Final Cut Pro.
  • Experience working with content management systems such as WordPress.
  • Experience working with databases such as Salesforce.
  • Experience with or knowledge of communications and marketing strategies.
  • Detail-oriented and adept at multitasking and planning.
  • Comfortable working with various web-based systems.
  • Willing to travel a few times per year.
  • Willing to work remotely when necessary.
  • Willing to adapt, take risks, and embrace failure.

The Program Officer position will work out of our New York City office.

Salary is based on experience with a benefits package including medical, dental, vision, life insurance, and retirement.

True Colors United is an Equal Opportunity Employer. We strongly encourage people with lived experiences of homelessness, people of color, people of diverse sexual and gender identities, and women to apply.

To apply please submit a one page cover letter (including salary requirements), resume, and a sample video you have produced/edited to [email protected] In your cover letter, please highlight in particular why you would like to work at True Colors United, otherwise your resume will not be considered.


Program Officer, Technical Assistance

Job Description

True Colors United is seeking a Program Officer who is eager to join a collaborative team at a fast-growing organization committed to social justice and equity. This is an exciting opportunity to gain extensive program experience within a national non-profit organization and make a real difference in the lives of lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQ) youth experiencing homelessness across the country.

The Program Officer will work with the True Colors United’s Technical Assistance (TA) team along with systems leaders and young people with lived experience to develop youth leadership bodies that will directly inform local strategies to end youth homelessness. 

The Program Officer will be responsible for working in several of the 23 communities that were selected to participate in the third round of the Youth Homelessness Demonstration Project (YHDP), an initiative designed by the U.S. Department of Housing and Urban Development (HUD) to reduce the number of youth experiencing homelessness in the United States. The Program Officer will provide on-the-ground and remote technical assistance to YHDP communities so that local solutions to end youth homelessness are inclusive of the insights and expertise of young people with lived experience. The Program Officer will also work alongside a TA team and subject matter experts on topics that intersect with youth homelessness, including juvenile justice, foster care, HIV/AIDS, and racial equity issues.

The position calls for an innovative, driven, fun personality that is passionate about working with young people, and has a strong interest in using advocacy and public policy to create meaningful change that impacts marginalized communities.

Responsibilities
  • Work alongside a team of trainers to create, implement and evaluate technical assistance to communities across the country
  • Train frontline staff and systems experts on anti-adultism and youth-led project management
  • Support frontline staff and systems experts to create community-wide Youth Action Boards
  • Train young people with experiences of homelessness and/or housing instability in housing models, facilitation, and project management 
  • Coordinate and facilitate remote technical assistance with key stakeholders in YHDP communities
  • Attend conferences and onsite convenings as necessary.
Qualifications
  • Demonstrated commitment to LGBTQ and racial equity, and ending youth homelessness.
  • Demonstrated skill set with conflict resolution and navigating complex situations and conversations.
  • Experience working with young people who have experienced homelessness.
  • Experience training young people to work with local or national partners on policies and practice efforts.
  • Experience working with local or national partners on policies and practice efforts to end youth homelessness.
  • Experience building coalitions and cross-sector networks
  • Detail-oriented and adept at multitasking and planning.
  • Willing to travel several times per year.
  • Willing to work remotely when necessary.
  • Willing to adapt, take risks, and embrace mistakes as opportunities to learn.
  • Comfortable working with various web-based systems. Google Drive and Salesforce experience a plus.

The Program Officer will be based out of True Colors United’s New York City or Washington, D.C. office.This is a one-year contract position tied to the duration of Round 3 of the Youth Homelessness Demonstration Project, with the possibility of continuing in this role if additional and/or continued funding is secured.

Salary is based on experience with a benefits package including medical, dental, vision, retirement and life insurance.

True Colors United is an Equal Opportunity Employer. We strongly encourage people with lived experiences of homelessness, people of color, people of diverse gender and sexual identities, and women to apply.

To apply please submit a one page cover letter and resume with salary requirements to [email protected] In your cover letter, please highlight in particular why you would like to work at True Colors United, otherwise your resume will not be considered.


Program Associate, Technical Assistance

Job Description

True Colors United is seeking a Program Associate who is eager to join a collaborative team at a fast-growing organization committed to social justice and equity. This is an exciting opportunity to gain extensive program experience within a national non-profit organization and make a real difference in the lives of lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQ) youth experiencing homelessness across the country.

The Program Associate will work with the True Colors United’s Technical Assistance team along with systems leaders and young people with lived experience to develop youth leadership bodies that will directly inform local strategies to end youth homelessness. 

The Program Associate will primarily be responsible for the administrative and operational tasks related to providing Youth Collaboration Technical Assistance on the Youth Homelessness Demonstration Project (YHDP), an initiative designed by the U.S. Department of Housing and Urban Development (HUD) to reduce the number of youth experiencing homelessness in the United States. 

Responsibilities
  • Work with Youth Collaboration TA team to prepare monthly YHDP billing invoice & status reports. 
  • Organize and e-file all YHDP related expenses & receipts. 
  • Track relevant YHDP work activities and prepare reports as needed.
  • Work with senior staff to prepare presentations and other educational materials.
  • Coordinate travel, lodging, ground transportation, and logistics for Youth Collaboration TA Providers. 
  • Schedule monthly calls between technical assistance team and community key stakeholders.
Qualifications
  • Demonstrated commitment to LGBTQ and racial equity, and ending youth homelessness.
  • Assisting with monthly financial reconciliation with outside accountants, the creation of monthly, quarterly, and annual financial reporting, and the organization’s annual budget, audit, and tax preparation processes.
  • Coordinating and processing all invoices to ensure timely payment, and ensuring all organizational expenses are properly coded.
  • Assisting with the monthly organizational credit card expense reconciliation.
  • Detail-oriented and adept at multitasking and planning.
  • Willing to adapt, take risks, and embrace failure.
  • Comfortable working with various web-based systems. Google Drive and Salesforce experience a plus.

The Program Associate will be based out of True Colors United’s New York City or Washington, D.C. office. This is a one-year contract position is tied to the duration of Round 3 of the Youth Homelessness Demonstration Project, with the possibility of continuing in this role if additional and/or continued funding is secured.

Salary is based on experience with a benefits package including medical, dental, vision, retirement and life insurance.

True Colors United is an Equal Opportunity Employer. We strongly encourage people with lived experiences of homelessness, people of color, people of diverse gender and sexual identities, and women to apply.

To apply please submit a one page cover letter and resume with salary requirements to [email protected] In your cover letter, please highlight in particular why you would like to work at True Colors United, otherwise your resume will not be considered.